What Would Joan Crawford Do?

The only question you should ask yourself before you do anything.

In need of Joan's wisdom? Send questions to whatwouldjoando@gmail.com.

Mar 21
Upon the advice of someone who read my blog, I have decided to start writing on here again. A lot has happened since I last wrote. I am now working as a receptionist at a physical therapy clinic. We’ll call the place Harbour Point Physical Therapy for all intents and purposes. This past week was a bit stressful I must admit. As the receptionist I have to answer the phone. Some days are worse than others. Last Wednesday I had to deal with several retard calls. I realize that retard is not the preferred nomenclature, but after the day I had being politically correct was the last thing on my mind. Seriously, I deal with some stupid people on the phone. You be the judge:
<ring>Me: Harbour Point Physical Therapy. How can I… <click> um, OK.
<ring>Me: Harbour Point Physical Therapy. How can I help <click> really?(By the way, this happens a lot, people hanging up on me).
<ring>Me: Harbour Point Physical Therapy. How can I help you?
Moron: Oh my god! I tried calling before but I got disconnected! I’m on my cell phone. I need to make an appointment but I don’t have my calendar in front of me so I don’t know what day I can come in. Can you tell me what days you have open?
Me: Well, yes but you won’t know if you can come in since you don’t have your calendar. Why don’t you call back when you know what days you’re available.
Moron: Hold on a sec. I NEED 2 CHEESEBURGERS, AN ORDER OF FRIES, AND A DIET COKE! What were you saying?
Me: What is the reason for your visit? Why are you coming in for physical therapy?
Moron: I hurt my neck. I was in a car accident.
Me: How did that happen?
Moron: I was talking on my cell phone. But I use a blue tooth now, so it’s all good.
I hate people.

Upon the advice of someone who read my blog, I have decided to start writing on here again. A lot has happened since I last wrote. I am now working as a receptionist at a physical therapy clinic. We’ll call the place Harbour Point Physical Therapy for all intents and purposes. This past week was a bit stressful I must admit. As the receptionist I have to answer the phone. Some days are worse than others. Last Wednesday I had to deal with several retard calls. I realize that retard is not the preferred nomenclature, but after the day I had being politically correct was the last thing on my mind. Seriously, I deal with some stupid people on the phone. You be the judge:

<ring>
Me: Harbour Point Physical Therapy. How can I… <click> um, OK.

<ring>
Me: Harbour Point Physical Therapy. How can I help <click> really?
(By the way, this happens a lot, people hanging up on me).

<ring>
Me: Harbour Point Physical Therapy. How can I help you?

Moron: Oh my god! I tried calling before but I got disconnected! I’m on my cell phone. I need to make an appointment but I don’t have my calendar in front of me so I don’t know what day I can come in. Can you tell me what days you have open?

Me: Well, yes but you won’t know if you can come in since you don’t have your calendar. Why don’t you call back when you know what days you’re available.

Moron: Hold on a sec. I NEED 2 CHEESEBURGERS, AN ORDER OF FRIES, AND A DIET COKE! What were you saying?

Me: What is the reason for your visit? Why are you coming in for physical therapy?

Moron: I hurt my neck. I was in a car accident.

Me: How did that happen?

Moron: I was talking on my cell phone. But I use a blue tooth now, so it’s all good.



I hate people.


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